A ARTE DA EFICIÊNCIA E O CORAÇÃO DA MUDANÇA: MODELO DE AVALIAÇÃO DE PRONTIDÃO PARA LEAN SIX SIGMA EM HOTÉIS
REGISTRO DOI: 10.69849/revistaft/cs10202507310854 Ricard Faus Rodriguez Abstract: This scientific paper explores readiness for the implementation of Lean Six Sigma in hotels from an interdisciplinary perspective, integrating quality management principles with concepts from Organizational Psychology. It is argued that understanding psychological and behavioral factors is crucial for the successful adoption of Lean Six Sigma met […]
Leia mais »