Information and human capital as resources for obtaining competitive advantage in the provision of accounting services in the municipality of Rolim de Moura, Rondônia, Brazil

Abstract

The work environment in which companies operate causes managers  taking actions, especially with regard to the work team. They need qualified people to adapt to this new scenario of the organizational environment. The human capital of a company is in its team and is responsible for the performance of the organization, so if this is well-trained human capital it becomes a way to provide a more productive and competitive. This thesis aims to identify and present that makes different elements among employees of service companies accounting Rolim de Moura - RO, their source of competitive advantage and how the influence that the environment has on organizational employees. Aims to analyze the contribution of human capital in relation to competitive advantage, as well as see how the organizational environment influences human behavior within the organization, in order to provide better productivity. For the preparation of this paper we present a case study in business accounting services Rolim de Moura - RO, which was applied questionnaires to managers / owners and also to reviewers. With the analysis of the survey it can be seen that almost all enterprise employees are satisfied with administrative practices ahead of the company where they work.